Privacy Policy & Data Treatment – Panamá



Basic information on personal data protection. In compliance with Law No. 81 of March 26, 2019 and the Data Protection Regulations of (Executive Decree No. 285 of May 28, 2021), the data subject is informed of the following:

What is personal data?

Any information relating to individuals, which identifies them or makes them identifiable. Any person having access to or participating in the processing of personal data is under an obligation to maintain confidentiality. This obligation does not cease when activities are no longer carried out or are no longer related to data processing.

Purposes for which your personal data is collected

  • Attention to requests made by users regarding social area reservations
  • Inclusion in the user’s address book
  • The provision of services and the management of the commercial relationship between users and suppliers or third parties.
  • Management of visits to different users.
  • Execution of an administration and/or maintenance contract to which the interested party is a party (Personal and physical security of residents, owners and their visitors).
  • Control of supplier access to the various areas that make up a PH or office.
  • The processing is necessary for compliance with a legal obligation applicable to the controller.
  • Condition that legitimizes the processing of your data: Consent of the holder.

Target audience:

Communication to all types of users (Security, Administration, owners and residents, in our manager/administrator of horizontal property, homes or offices and in the case of legal obligation. Data may be transferred for statistical purposes.


To revoke your consent at any time, access, rectify and delete data, request data portability, oppose the processing and request the limitation of the processing. To exercise any of these rights, please contact


Your personal data will be kept for a maximum of 7 years.

Profiling: In MUNILY APP

If we elaborate profiles (in which case we must inform about the logic applied as well as the consequences of such automated processing), according to my understanding of the commercial activity of the company and based on what the law establishes, the automated processing that could be done would be about the reliability of the person, behavior or personality.


  • Identity:
    TIKO TECHNOLOGY SOLUTIONS S.A. RUC: 155652812-2-2017 DV: 71
  • Address:
    PH Bicsa 4308, Panama, Panama, Panama Phone: +507 6672-4603
  • E-mail:
  • Website
  • Data Controller:
    Khaled Alhaj
    (Person who makes decisions related to data processing (i.e., purposes, means, scope, etc.)
  • Custodian of the database:
    Mitchell Contreras
    Person acting for and on behalf of the data controller and responsible for the custody of the database
  • Personal Data Protection Officer:
    Mitchell Contreras
They may designate a person to sign with the data controller or data custodian. In the case of private entities, the designation is not mandatory; however, it will be taken into account as a criterion for the graduation of sanctions. At MUNILY, we want you to know how we collect, use, share and protect your information. When you interact with MUNILY through our APP, websites, mobile device applications, products and services, you consent to our use of the information we collect or that you provide in accordance with the terms of this privacy policy. We may change or extend this privacy policy, so we encourage you to review it periodically. Our company complies with the rules of personal data protection established by Law 81 of 2019 and concordant rules of the Republic of Panama. Customers and users of this platform accept that MUNILY uses the data provided as established in this Protocol of Use, Treatment, Access to Information and Data Protection Policies (Link to the website with all the details to be developed).


MUNILY implements technical and organizational security measures to protect stored personal data against unintentional or deliberate manipulation, loss or destruction and access by unauthorized persons. Our security measures are continuously improved in line with technological progress.

Your rights:

Upon written request, we will inform you, in accordance with our statutory obligation, whether and what private data we have stored about you. According to the provisions of the Data Protection Act, you may request the correction, blocking and deletion of such data, unless these requests conflict with the statutory time limits for storage. For more information about your rights, please contact: MUNILY INC.