FAQ - Frequently Asked Questions

What is Munily?

Munily is a software that interconnects residents, management and caretakers of residential communities to increase their security and communication.

How does Munily work?

We connect all members of the residential community through a mobile App to perform all management from one place. The residents of the communities have an app from which they can manage their access, visits, communications, parcels, account status and much more.

The administration also has a web portal to control everything that happens in their community, as well as security guards who operate from a system that allows them to control the security and access of residents and visitors.

Who pays for Munily?

Munily's main clients are horizontal properties and/or residential communities, headed by their administrators, council members or boards of directors.

It is also very common for management companies, private security companies and construction companies to acquire our service to generate competitive advantages for their products and services and benefits for their clients and users.

Annual contracts and monthly or annual payments are made, according to the preferences of each client.

Is there a limit to the number of users or units per community?

No. With a Munily license you can control the total number of units in your building/PH, without any restrictions.

How can I hire Munily or learn more?

Write to us at here and one of our experts will contact you so that you can become part of the largest residential community in Latin America.

How does Munily protect and manage my personal data?

Munily protects the personal data provided by all users of our application, whatever their role within the residential community: Resident - Guest - Provider - Security Guard - Administrator.

The personal data provided are framed and protected under the Data Protection Law of all countries where we have operations, and with the highest standards of computer security, using cloud servers and computer security measures. Our priority is to safeguard the privacy and confidentiality of the information entrusted to us by our users. You can be confident that your personal data is in safe hands and will be handled in a secure and responsible manner. Horizontals and / or residential communities, headed by their administrators, council members or boards of directors.

You can learn more about our data processing policy here